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No, products cannot be purchased in bulk.
Yes, you will have to make an account in order to make a purchase.
Please contact us at darkaensemble@gmail.com.
Yes. All information shared with D’Arka Ensemble is private and confidential. At no point will we share, rent or sell it.
For any queries, do not hesitate to contact us at darkaensemble@gmail.com
After you have placed an order, you will receive a confirmation email with the order receipt. When your order has been dispatched, you will be notified via. email which will have your Tracking Number.
No, this is unfortunately not possible.
You can add multiple items to your cart and place your order. You won’t be able to add products once the order is placed.
Yes, another delivery attempt will be made the next day. A total of three delivery attempts will be made before the order is returned.
Yes, we ship worldwide.
Customers will be able to avail free shipping on orders above 5000 INR.
Please contact us at darkaensemble@gmail.com.
It will take an estimate period of 6-9 days for any order to be delivered. However, due to COVID-19, kindly anticipate delays in shipping and deliveries. We’re working closely with our carriers to ensure you receive your deliveries.
The payment options available include Netbanking, UPI, PayPal, PayTM & Google Pay.
We unfortunately do not accept Cash on Delivery payments.
Please contact us at darkaensemble@gmail.com.
Yes, our online payments are transmitted through SSL encryption technology. All payments are processed through a secure payment gateway in order to ensure your safety and privacy.
Yes, we do provide alterations for lehengas and sarees within the stipulated size ranges. However, for the Classic Sarees, we do nor provide any alterations as we do not provide blouses with these pieces.
The product delivered will be made to the sizes as mentioned by the customer. Therefore, we will not entertain any further alterations. Before placing the order please ensure that your order size specifications are compatible with the product’s mentioned size specificatons.
Yes, our pieces are Ready-To-Wear but most pieces can be altered from sizes ranging from 36 to 42.
An order can be cancelled within 24 hours of placing it. However, cancellation of an order will not be possible after it has been dispatched.
We do not accept returns on any of our orders.
Refunds will be processed within an estimate period of 14 days.
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